ServiceBell Status - Incident history https://status.servicebell.com ServiceBell Thu, 20 Apr 2023 03:01:19 +0000 Scheduled Maintenance Type: Maintenance Duration: 1 hour and 18 minutes Affected Components: API, Dashboard, Mobile App Apr 20, 04:19:20 GMT+0 - Completed - Maintenance has completed successfully. Apr 20, 03:01:19 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. Services may be degraded or non-operational during this time. Type: Maintenance

Duration: 1 hour and 18 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>04:19:20</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>03:01:19</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. Services may be degraded or non-operational during this time..</p> ]]> Thu, 20 Apr 2023 03:01:19 +0000 https://status.servicebell.com/maintenance/clgojin35363528kjohom1ntv4l https://status.servicebell.com/maintenance/clgojin35363528kjohom1ntv4l Scheduled Maintenance Type: Maintenance Duration: 25 minutes Affected Components: API, Dashboard, Mobile App Apr 11, 03:57:53 GMT+0 - Completed - Maintenance has completed successfully. Apr 11, 03:33:15 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 25 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>03:57:53</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>03:33:15</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Tue, 11 Apr 2023 03:33:15 +0000 https://status.servicebell.com/maintenance/clgbpkblo178234m0nhbsmt2kwf https://status.servicebell.com/maintenance/clgbpkblo178234m0nhbsmt2kwf Routine Maintenance Type: Maintenance Duration: 29 minutes Affected Components: Mobile App, Dashboard, API Feb 2, 04:40:16 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 2, 05:09:19 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 29 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>04:40:16</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>05:09:19</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 2 Feb 2023 04:40:16 +0000 https://status.servicebell.com/maintenance/cldmm089s110663bdn2qu01drzv https://status.servicebell.com/maintenance/cldmm089s110663bdn2qu01drzv Maintenance Downtime Type: Maintenance Duration: 4 minutes Affected Components: Mobile App, Dashboard, API Feb 1, 05:38:16 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 1, 05:42:38 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>05:38:16</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>05:42:38</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 1 Feb 2023 05:38:16 +0000 https://status.servicebell.com/maintenance/cldl8n72213411448orpjx5q1oj https://status.servicebell.com/maintenance/cldl8n72213411448orpjx5q1oj Maintenance Downtime Type: Maintenance Duration: 5 days, 2 hours and 35 minutes Affected Components: Mobile App, Dashboard, API Jan 27, 03:10:29 GMT+0 - Identified - Maintenance is now in progress. Jan 27, 03:08:16 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. The API and Dashboard will be unavailable to all users. Feb 1, 05:42:54 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 days, 2 hours and 35 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>03:10:29</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>03:08:16</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. The API and Dashboard will be unavailable to all users. .</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>05:42:54</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 27 Jan 2023 03:08:16 +0000 https://status.servicebell.com/maintenance/clddy4bd0286693inn1dka23k3n https://status.servicebell.com/maintenance/clddy4bd0286693inn1dka23k3n Degraded Performance Type: Incident Duration: 1 hour and 3 minutes Affected Components: Mobile App, Dashboard, API Oct 17, 16:57:15 GMT+0 - Resolved - We just resolved the issue! Oct 17, 15:54:24 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 1 hour and 3 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>16:57:15</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>15:54:24</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Mon, 17 Oct 2022 15:54:24 +0000 https://status.servicebell.com/incident/cl9cyishc8526hfn9ahhr5nhx https://status.servicebell.com/incident/cl9cyishc8526hfn9ahhr5nhx API isn't accessible at the moment (automated) Type: Incident Duration: 9 hours and 55 minutes Affected Components: API Oct 16, 07:09:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 16, 07:19:49 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 hours and 55 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>07:09:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>07:19:49</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 16 Oct 2022 07:09:55 +0000 https://status.servicebell.com/incident/cl9b0cg1g755803tmop5lc8cufn https://status.servicebell.com/incident/cl9b0cg1g755803tmop5lc8cufn API isn't accessible at the moment (automated) Type: Incident Duration: 14 hours and 52 minutes Affected Components: API Oct 15, 21:59:40 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 15, 22:14:32 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 14 hours and 52 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>21:59:40</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>22:14:32</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 15 Oct 2022 21:59:40 +0000 https://status.servicebell.com/incident/cl9agot9t1557596huo9mwm9ujja https://status.servicebell.com/incident/cl9agot9t1557596huo9mwm9ujja API isn't accessible at the moment (automated) Type: Incident Duration: 9 hours and 54 minutes Affected Components: API Oct 15, 19:04:18 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 15, 19:14:12 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 hours and 54 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>19:04:18</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>19:14:12</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 15 Oct 2022 19:04:18 +0000 https://status.servicebell.com/incident/cl9aafaty915226gvo9gjdzjsnd https://status.servicebell.com/incident/cl9aafaty915226gvo9gjdzjsnd API isn't accessible at the moment (automated) Type: Incident Duration: 10 hours and 3 minutes Affected Components: API Oct 15, 16:18:55 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 15, 16:28:57 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 10 hours and 3 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>16:18:55</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>16:28:57</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 15 Oct 2022 16:18:55 +0000 https://status.servicebell.com/incident/cl9a4ilwv1370410w1mxb0kinw48 https://status.servicebell.com/incident/cl9a4ilwv1370410w1mxb0kinw48 ServiceBell Widget and Dashboard are experiencing degraded performance. Type: Incident Duration: 12 hours and 45 minutes Affected Components: Dashboard, API Oct 15, 15:26:53 GMT+0 - Identified - The issue has been identified and we are working to resolve it now. Oct 16, 04:12:17 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 12 hours and 45 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>15:26:53</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified and we are working to resolve it now..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>04:12:17</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Sat, 15 Oct 2022 15:26:53 +0000 https://status.servicebell.com/incident/cl9a2npl724663hxohsaz516ub https://status.servicebell.com/incident/cl9a2npl724663hxohsaz516ub Maintenance Downtime Type: Maintenance Duration: 38 minutes Affected Components: Mobile App, Dashboard, API Aug 26, 03:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 26, 03:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Aug 26, 04:07:32 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 38 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>03:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>04:07:32</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 26 Aug 2022 03:30:00 +0000 https://status.servicebell.com/maintenance/cl79vi7n415263rwojv5kfuu1o https://status.servicebell.com/maintenance/cl79vi7n415263rwojv5kfuu1o Maintenance Downtime Type: Maintenance Duration: 2 hours Affected Components: Mobile App, Dashboard, API Aug 17, 05:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. ServiceBell will not be available until maintenance has completed. Aug 17, 05:01:52 GMT+0 - Identified - Maintenance is now in progress. Aug 17, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: , ,

<p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. ServiceBell will not be available until maintenance has completed..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>05:01:52</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Aug 2022 05:00:00 +0000 https://status.servicebell.com/maintenance/cl6woh20u10991jcof5bm7x6t0 https://status.servicebell.com/maintenance/cl6woh20u10991jcof5bm7x6t0 API isn't accessible at the moment (automated) Type: Incident Duration: 11 hours and 49 minutes Affected Components: API Jun 21, 07:18:15 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 21, 07:30:03 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 11 hours and 49 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>07:18:15</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>07:30:03</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 21 Jun 2022 07:18:15 +0000 https://status.servicebell.com/incident/cl4nu4heu10325cqlphwqht1iu https://status.servicebell.com/incident/cl4nu4heu10325cqlphwqht1iu Maintenance Downtime Type: Maintenance Duration: 3 hours Affected Components: Mobile App, Dashboard, API May 12, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully May 12, 03:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. All ServiceBell services will experience an interruption. May 12, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours

Affected Components: , ,

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. All ServiceBell services will experience an interruption. .</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 12 May 2022 03:00:00 +0000 https://status.servicebell.com/maintenance/cl327q163290745ibmygcguknfp https://status.servicebell.com/maintenance/cl327q163290745ibmygcguknfp Maintenance Downtime Type: Maintenance Duration: 35 minutes Affected Components: Mobile App, Dashboard, API May 5, 03:35:27 GMT+0 - Completed - Maintenance has completed successfully. May 5, 03:00:01 GMT+0 - Identified - Maintenance is now in progress May 5, 03:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 35 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>03:35:27</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Thu, 5 May 2022 03:00:00 +0000 https://status.servicebell.com/maintenance/cl2s9xpwz255620gsmvwzj8wc61 https://status.servicebell.com/maintenance/cl2s9xpwz255620gsmvwzj8wc61 Maintenance Downtime Type: Maintenance Duration: 47 minutes Affected Components: Mobile App, Dashboard, API Apr 1, 03:47:24 GMT+0 - Completed - Maintenance has completed successfully. Apr 1, 03:00:00 GMT+0 - Identified - We are planning for scheduled maintenance during this time. ServiceBell functionality may be down or degraded. Apr 1, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 47 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>03:47:24</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during this time. ServiceBell functionality may be down or degraded. .</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 1 Apr 2022 03:00:00 +0000 https://status.servicebell.com/maintenance/cl1fq6uho697078fyomyeuwkn3n https://status.servicebell.com/maintenance/cl1fq6uho697078fyomyeuwkn3n Maintenance Downtime Type: Maintenance Duration: 1 hour and 27 minutes Affected Components: Mobile App, Dashboard, API Mar 11, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 04:00:00 GMT+0 - Identified - We are planning for scheduled maintenance during this time. Interruptions in the ServiceBell service should be expected. Mar 11, 05:26:58 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 27 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance during this time. Interruptions in the ServiceBell service should be expected. .</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>05:26:58</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 11 Mar 2022 04:00:00 +0000 https://status.servicebell.com/maintenance/cl0lodcaa127650e6n00zc1pryt https://status.servicebell.com/maintenance/cl0lodcaa127650e6n00zc1pryt Maintenance Downtime Type: Maintenance Duration: 1 hour and 14 minutes Affected Components: Mobile App, Dashboard, API Feb 25, 05:13:40 GMT+0 - Completed - Maintenance has completed successfully. Feb 25, 04:00:00 GMT+0 - Identified - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget. Feb 25, 04:00:34 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 1 hour and 14 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>05:13:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>04:00:34</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Fri, 25 Feb 2022 04:00:00 +0000 https://status.servicebell.com/maintenance/cl01gwykt8960150oj22iclujo https://status.servicebell.com/maintenance/cl01gwykt8960150oj22iclujo Maintenance Downtime Type: Maintenance Duration: 1 hour and 52 minutes Affected Components: Mobile App, Dashboard, API Feb 17, 04:03:26 GMT+0 - Identified - Maintenance is now in progress. Feb 17, 04:00:00 GMT+0 - Identified - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget. Feb 17, 05:51:47 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 52 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>04:03:26</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>05:51:47</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 17 Feb 2022 04:00:00 +0000 https://status.servicebell.com/maintenance/ckzq6gi6s291965dtlrlld1adle https://status.servicebell.com/maintenance/ckzq6gi6s291965dtlrlld1adle Maintenance Downtime Type: Maintenance Duration: 2 hours and 5 minutes Affected Components: Dashboard, API, Mobile App Feb 11, 06:04:32 GMT+0 - Completed - Maintenance has completed successfully! Feb 11, 04:00:00 GMT+0 - Identified - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget. Feb 11, 04:43:45 GMT+0 - Identified - Maintenance is now in progress. The ServiceBell platform will be unavailable for the duration of the maintenance. Type: Maintenance

Duration: 2 hours and 5 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>06:04:32</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully!.</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - The entire ServiceBell platform will be unavailable during maintenance. The ServiceBell widget will not be visible and your site visitors should experience no disruption aside from being unable to see the widget..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>04:43:45</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. The ServiceBell platform will be unavailable for the duration of the maintenance..</p> ]]> Fri, 11 Feb 2022 04:00:00 +0000 https://status.servicebell.com/maintenance/ckzgbbo5g45691f8mysoquiz0j https://status.servicebell.com/maintenance/ckzgbbo5g45691f8mysoquiz0j Maintenance Downtime Type: Maintenance Duration: 1 hour and 9 minutes Affected Components: Dashboard, API, Mobile App Feb 3, 04:48:22 GMT+0 - Identified - Maintenance is now in progress. We expect to be down 1-2 hours. Feb 3, 05:08:46 GMT+0 - Completed - Maintenance has completed successfully. Feb 3, 04:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 1 hour and 9 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>04:48:22</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. We expect to be down 1-2 hours..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>05:08:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> Thu, 3 Feb 2022 04:00:00 +0000 https://status.servicebell.com/maintenance/ckz67x0ky1291491pn88ct8cyya https://status.servicebell.com/maintenance/ckz67x0ky1291491pn88ct8cyya API isn't accessible at the moment (automated) Type: Incident Duration: 4 hours and 37 minutes Affected Components: API Feb 1, 02:11:10 GMT+0 - Investigating - API cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 1, 02:15:47 GMT+0 - Resolved - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 hours and 37 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>02:11:10</var> GMT+0</small><br><strong>Investigating</strong> - API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>02:15:47</var> GMT+0</small><br><strong>Resolved</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 1 Feb 2022 02:11:10 +0000 https://status.servicebell.com/incident/ckz3hibrv1384358cmo948xa4wp4 https://status.servicebell.com/incident/ckz3hibrv1384358cmo948xa4wp4 Platform API Degregation Type: Incident Duration: 3 days, 16 hours and 32 minutes Affected Components: API Nov 1, 22:10:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 1, 23:38:31 GMT+0 - Resolved - We've resolved the incident. Type: Incident

Duration: 3 days, 16 hours and 32 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>22:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>23:38:31</var> GMT+0</small><br><strong>Resolved</strong> - We've resolved the incident..</p> ]]> Mon, 1 Nov 2021 22:10:00 +0000 https://status.servicebell.com/incident/ckvhaz3iw108278hn0dl2jk7gn https://status.servicebell.com/incident/ckvhaz3iw108278hn0dl2jk7gn Planned maintenance Type: Maintenance Affected Components: API Sep 26, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 26, 23:00:00 GMT+0 - Identified - Maintenance is now in progress. Sep 26, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 26 Sep 2021 23:00:00 +0000 https://status.servicebell.com/maintenance/cku1uvv3i83686tlo9bp9n6o0m https://status.servicebell.com/maintenance/cku1uvv3i83686tlo9bp9n6o0m Degraded performance of our API Type: Incident Duration: 2 days and 13 hours Affected Components: Mobile App, Dashboard, API Sep 2, 22:13:00 GMT+0 - Monitoring - We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized. Sep 2, 21:56:00 GMT+0 - Investigating - We're experiencing heavy load, and our response times have spiked. We're actively looking into this and will provide updates as we triage. Sep 2, 22:57:00 GMT+0 - Resolved - At this time, there is no further customer impact, and we'll be closing out this incident. Oct 15, 16:27:13 GMT+0 - Resolved - We just resolved the issue! Sep 2, 21:59:00 GMT+0 - Identified - We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized. Type: Incident

Duration: 2 days and 13 hours

Affected Components: , ,

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>22:13:00</var> GMT+0</small><br><strong>Monitoring</strong> - We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized. .</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:56:00</var> GMT+0</small><br><strong>Investigating</strong> - We're experiencing heavy load, and our response times have spiked. We're actively looking into this and will provide updates as we triage..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>22:57:00</var> GMT+0</small><br><strong>Resolved</strong> - At this time, there is no further customer impact, and we'll be closing out this incident..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>16:27:13</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>21:59:00</var> GMT+0</small><br><strong>Identified</strong> - We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized. .</p> ]]> Thu, 2 Sep 2021 21:56:00 +0000 https://status.servicebell.com/incident/ckt44j7ur16385785muqsfr30hr https://status.servicebell.com/incident/ckt44j7ur16385785muqsfr30hr