Degraded performance of our API

Resolved
Degraded performance
Started over 2 years ago Lasted about 1 hour

Affected

Dashboard
Mobile App
API
Updates
  • Resolved
    Update

    We just resolved the issue!

  • Resolved
    Resolved

    At this time, there is no further customer impact, and we'll be closing out this incident.

  • Monitoring
    Monitoring

    We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized.

  • Identified
    Identified

    We've added additional server capacity and have successfully brought our response times within normal range. We're actively monitoring our response times to ensure our service has stabilized.

  • Investigating
    Investigating

    We're experiencing heavy load, and our response times have spiked. We're actively looking into this and will provide updates as we triage.